Privacy policy

RAUK AB, owned by Adam af Ekenstam (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our webshop, and sign up for our newsletter. By using our website, you consent to the terms of this Privacy Policy.

Collection of Information

We may collect personal information from you when you:

  • Place an order through our webshop
  • Sign up for our newsletter
  • Contact us through our website

The types of personal information we may collect include:

  • Your name
  • Your email address
  • Your shipping and billing address
  • Your phone number
  • Your payment information

Use of Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and provide customer support
  • To send you our newsletter, if you have subscribed
  • To improve our website and offerings
  • To comply with legal and regulatory requirements, including the General Data Protection Regulation (GDPR)

We do not sell or rent your personal information to third parties.

Payment Processing

We use a third-party payment processor, Klarna, to process payments made through our webshop. When you make a purchase on our website, you will be directed to the Klarna website to complete your payment. Klarna’s privacy policy and terms of use apply to all payments made through their platform. We do not store your payment information on our servers.

Collection of Information by Klarna

When you use Klarna to make a payment on our website, Klarna may collect personal information about you, such as your name, address, email address, phone number, and payment information. Klarna’s privacy policy governs their use of this information, and we encourage you to review their privacy policy before making a payment through their platform.

We do not have access to or control over the information collected by Klarna. If you have any questions or concerns about how Klarna collects or uses your information, please contact Klarna directly or read their Privacy Policy here

Security of Information

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We use SSL encryption to secure our website and webshop.

Newsletter

If you have subscribed to our newsletter, we will send you occasional emails with news and updates about our website and offerings. You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in the footer of any email we send you.

Cookies

We use cookies on our website to improve your browsing experience and to analyze website traffic. You can control the use of cookies through your web browser settings.

GDPR

If you are a resident of the European Economic Area (EEA), you have certain rights under GDPR, including the right to access, rectify, or erase your personal data, and the right to object to or restrict certain processing of your personal data. You can exercise these rights by contacting us at [insert contact information].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at [insert contact information].

Effective Date

This Privacy Policy is effective as of 14th April, 2023.